ContactMap: Organizing communication in a social desktop, Whittaker, S.; Jones, Q.; Nardi, B.; Creech, M.; Terveen, L.; Isaacs, E.; Hainsworth, J. , ACM Transactions on Human-Computer Interaction, 12/2004, Volume 11, Issue 4, p.445-471, (2004) Abstract
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Let's stop pushing the envelope and start addressing it: a reference task agenda for HCI, Whittaker, S.; Terveen, L.; Nardi, B.A. , Conference on Human Factors in Computing Systems, 09/2000, Volume 15, Issue 2, p.75-106, (2000) Abstract
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