Involving remote users in continuous design of web content , Hill, W.; Terveen, L. , 2nd Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques, 08/1997, Amsterdam, The Netherlands, p.137-145, (1997) Abstract
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Building task-specific interfaces to high volume conversational data, Terveen, L.; Hill, W.; Amento, B.; McDonald, D.; Creter, J. , ACM SIGCHI Conference on Human Factors in Computing Systems, 03/1997, Atlanta, GA, p.226-233, (1997)
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