Watching Together: Integrating Text Chat with Video
Publication Type  Conference Paper
Year of Publication  2007
Authors  Weisz, J.D.; Kiesler, S.; Zhang, H.; Ren, Y.; Kraut, R.E.; Konstan, J.A.
Conference Name  ACM SIGCHI Conference on Human Factors in Computing Systems
Conference Location  San Jose, CA
Pagination  877-886
Conference Start Date  28/04/2007
Publisher  ACM
Editor  ACM
ISBN Number  978-1-59593-593-9
Abstract  

Watching video online is becoming increasingly popular, and new video streaming technologies have the potential to transform video watching from a passive, isolating experience into an active, socially engaging experience. However, the viability of an active social experience is unclear: both chatting and watching video require attention, and may interfere with one another and detract from the experience. In this paper, we empirically examine the activity of chatting while watching video online. We examine how groups of friends and strangers interact, and find that chat has a positive influence on social relationships, and people chat despite being distracted. We discuss the benefits and opportunities provided by mixing chat and video, uncover some of the attentional and social challenges inherent in this combination of media, and provide guidance for structuring the viewing experience.

URL  http://doi.acm.org/10.1145/1240624.1240756
DOI  1240624.1240756
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