Being Accurate is Not Enough: How Accuracy Metrics have hurt Recommender Systems
Publication Type  Conference Paper
Year of Publication  2006
Authors  McNee, S.M.; Riedl, J.; Konstan, J.A.
Conference Name  Conference on Human Factors in Computing Systems
Conference Location  Montréal, Québec, Canada
Pagination  1097-1101
Conference Start Date  22/04/2006
Publisher  ACM
ISBN Number  1-59593-298-4
Abstract  Recommender systems have shown great potential to help users find interesting and relevant items from within a large information space. Most research up to this point has focused on improving the accuracy of recommender systems. We believe that not only has this narrow focus been misguided, but has even been detrimental to the field. The recommendations that are most accurate according to the standard metrics are sometimes not the recommendations that are most useful to users. In this paper, we propose informal arguments that the recommender community should move beyond the conventional accuracy metrics and their associated experimental methodologies. We propose new user-centric directions for evaluating recommender systems.
URL  Click Here
DOI  1125451.1125659