Making Recommendations Better: An Analytic Model for Human-Recommender Interaction
Publication Type  Conference Paper
Year of Publication  2006
Authors  McNee, S.M.; Riedl, J.; Konstan, J.A.
Conference Name  Conference on Human Factors in Computing Systems
Conference Location  Montréal, Québec, Canada
Pagination  1103-1108
Conference Start Date  28/04/2007
Publisher  ACM
ISBN Number  1-59593-298-4
Abstract  

Recommender systems do not always generate good recommendations for users. In order to improve recommender quality, we argue that recommenders need a deeper understanding of users and their information seeking tasks. Human-Recommender Interaction (HRI) provides a framework and a methodology for understanding users, their tasks, and recommender algorithms using a common language. Further, by using an analytic process model, HRI becomes not only descriptive, but also constructive. It can help with the design and structure of a recommender system, and it can act as a bridge between user information seeking tasks and recommender algorithms.

URL  http://www.grouplens.org/papers/pdf/mcnee-chi06-hri.pdf
DOI  1125451.1125660