Putting systems into place: a qualitative study of design requirements for location-aware community systems
Publication Type  Conference Paper
Year of Publication  2004
Authors  Jones, Q.; Grandhi, S.A.; Whittaker, S.; Chivakula, K.; Terveen, L.
Conference Name  2004 Computer Supported Cooperative Work
Conference Location  Chicago, IL
Pagination  202-211
Conference Start Date  11/2004
Publisher  Association for Computing Machinery
ISBN Number  1-58113-810-5
Key Words  Design; Experimentation; Human Factors
Abstract  

We present a conceptual framework for location-aware community systems and results from two studies of how socially-defined places influence people's information sharing and communication needs. The first study identified a relationship between people's familiarity with a place and their desire for either stable or dynamic place-related information. The second study explored the utility of various system features highlighted by our conceptual framework. It clarified the role of place information in informal social interaction; it also showed that people valued, and were willing to provide information such as ratings, comments, and event records relevant to a place. These preliminary findings have important implications for the design of location-aware community systems. In particular, they suggest that such systems must integrate information about places with data about users' personal routines and social relationships.

DOI  http://doi.acm.org/10.1145/1031607.1031640
Export  Tagged XML BibTex