Involving remote users in continuous design of web content
Publication Type  Conference Paper
Year of Publication  1997
Authors  Hill, W.; Terveen, L.
Conference Name  2nd Conference on Designing interactive Systems: Processes, Practices, Methods, and Techniques
Conference Location  Amsterdam, The Netherlands
Pagination  137-145
Conference Start Date  08/1997
Publisher  Association for Computing Machinery
Editor  S. Coles
ISBN Number  0-89791-863-0
Key Words  Usenet; World Wide Web; collaborative filtering; computer-supported cooperative work; end user modification; human interface; human-compter interaction; organizational computing; participatory design; remote evaluation; resource discovery
Abstract  

PHOAKS is a system that automatically recognizes URLs recommended in  Usenet Messages and continuously updates a large web site that that summarizes the recommendation data. We view the automatically generated pages as "rough drafts" that users help to refine. We report here on the mechanisms that allow users to do this, our rationale for these mechanisms, and the issues raised by involving thousands of remote anonymous users in the continuous design of web content.

DOI  http://doi.acm.org/10.1145/263552.263596
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